1. What is The JOLGIE known for?
Answer: The JOLGIE is known for creating high-quality, luxurious fashion pieces. Each item is meticulously designed and crafted using the finest materials.
2. Where are your materials sourced from?
Answer: We source our materials from the best suppliers globally to ensure the highest quality and durability for our products.
3. How do you ensure the quality of your products?
Answer: Our team of skilled artisans and designers meticulously craft each piece with attention to detail and precision, ensuring it meets the highest standards of quality.
4. Can I track my order?
Answer: Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor your order’s progress.
5. What is your return policy?
Answer: We offer a hassle-free return policy within 3 days of purchase. Items must be unused and in their original condition to qualify for a return.
( for return orders you can contact us at WhatsApp +971504339202 or email at order@thejolgie.com)
6. Do you offer international shipping?
Answer: Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination.
7. How can I contact customer service?
Answer: You can contact our customer service team via email at order@thejolgie.com or through our website’s contact form. Or through WhatsApp +971504339202 We aim to respond within 24 hours.
8. Do you have physical stores?
Answer: Currently, The JOLGIE operates exclusively online, allowing us to reach customers worldwide and offer a seamless shopping experience.
9. How can I stay updated with your latest collections and offers?
Answer: You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website for new arrivals and special promotions.